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Connection Issues

Vista

Click on the Windows Icon in the bottom left corner of your screen.

Vista

At the bottom of the window you will see Start Search, type in network and sharing then hit Enter.

Vista

The Network and Sharing Centre will launch automatically, under Network you will see Local Area Connection, click on View Status.

Vista

You will now have a new window called Local Area Connection Status, click on Properties, you may be asked for permission to continue, click Continue.

You should now see Local Area Connection Properties, click on Internet Protocol Version 4 (TCP/IPv4) then click on Properties.

Vista

Ensure that Obtain and IP address automatically and Obtain DNS server address automatically are selected then click OK.

Vista

Vista

Click on the Windows Icon at the bottom left corner of your screen.

Vista

In the menu list click on Command Prompt.

The Command Prompt will be automatically launched, type in ipconfig and hit Enter.

Vista

Look at the section under Ethernet adapter Local Area connection. You should see values for Ipv4 Address, Subnet Mask and Default Gateway, IP Address and Default Gateway should start with 192.168 or 10.0 as shown above. This tells us that the PC is receiving an IP address from the router.

You now need to run a ping test to check connectivity. Type in the following: ping 212.69.36.3 then hit enter.

Vista

Look at the line &ldquo:Ping Statistics for 212.69.36.3&rdquo: if they show Sent 4, Received 4, Lost 0, as shown above, the router is successfully connected to the Internet and receiving a response from our DNS server (212.69.36.3).

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